At Swiss Ice, we want you to be completely satisfied with your purchase. We offer a 30-day 100% Money Back guarantee. If you are not entirely happy with your order, you may return it within 30 of receiving your items for a full refund.
Key Points:
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Return Period: Items must be returned within 30 from the date of delivery.
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Condition: Products must be in their original, unused condition, with all packaging, tags, and accessories included.
- Processing Fee: A 3.5% processing fee will be deducted in case of a return.
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Processing Time: Refunds will be processed within 2-3 business days upon receipt of the returned item.
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Refund Method: Refunds will be issued to the original payment method or as store credit, depending on the circumstances.
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International Returns: International buyers may return their purchase; however, any return shipping costs, customs fees, and taxes will be the buyer's responsibility. All other aspects of the return policy listed above still apply for International returns.
For any questions or assistance with your return, please contact our customer service team at swissiceinc@gmail.com.
